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Meta

Using AI to personalise the shopping experience on Instagram and Facebook.


Managed design operations and product strategy for Instagram’s core AI recommendation engine, supporting its scaling into a multi-billion dollar revenue line for Facebook and Instagram.

Defined and executed the product roadmap across cross-functional teams during a critical phase of organizational growth.

What I did

  • Strategy Alignment: Partnered with Product Directors to refine the commerce narrative, turning complex technical roadmaps into a clear product vision for executive leadership.
  • Quality Frameworks: Launched a cross-organizational UX quality program, coordinating a task force to systematically identify and resolve core usability defects across checkout flows.
  • Operational Scale: Collaborated with senior design leadership to build an enterprise roadmapping framework and an operational dashboard to optimize resource allocation.

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